OUR WHOLESALE TERMS & CONDITIONS
Hi! We love our wholesalers and are always happy to share our products with new shops!
HOW TO ORDER:
You can order through our website in one of two ways:
(1) You can select the items, sizes, and quantities individually by using the e-commerce shopping cart in our e-store. Contact us in advance at email@example.com or by calling 251-333-5200 if you need us to provide a checkout code for your approved payment term.
(2) You can download and print our order form, manually fill it out, and send it to us by e-mail or by snail mail to Wagging Green Wholesale, 623 E Verbena Ave., Foley, AL 36535.
NOTE! Please be sure to advise us if you have any specific marking or labeling requirements. If we do not receive a request, items will be delivered with generic tags and without pricing.
If you have specific SKUs in your system, please let us know and we will maintain them for future orders.
Upon receipt of your order we will reply with confirmation and an e-invoice for the total charges with shipping.
If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can either adjust your invoice based on stock or provide you an availability schedule.
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP. Prices are subject to change without notice. We will cover shipping cost for all orders over $500. We cover the cost of insurance for any ground shipments through common carrier.
A minimum order of $300 is required to open orders. Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice. At our discretion, approval may require a credit sheet with three references, bank information, and contact info for the person responsible for paying the bills. If you need any assistance with your opening order, please call us at 251-333-5200.
$100 minimum order is required for re-orders. If you are one of our returning vendors and wish to pay within 30 days of your order, let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 14 days past due.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours. Changes or cancellations beyond 48 hours from receipt of confirmation must be made by calling 1-251-333-5200.
METHOD OF PAYMENT:
Payments through Square, Stripe, Paypal and checks are all accepted forms of payment.
DELIVERY & SHIPPING:
Though your shipment will likely go out sooner, please allow up to 2-4 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact Wagging Green at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.